UPDATE: We are no longer accepting applications for the Low Income Ticket Program. We are currently reviewing applications as fast as we can, but it's not going as quickly as we'd hoped. Reviewing applications with the attention they deserve (evaluating each applicant's financial documents and cross-checking our ticket records to eliminate those who have already bought tickets) is a time consuming process being carried out by two longtime members of the Ticket Team dedicated to this task full time. We hope to begin getting notifications out to the first wave of folks by Friday, April 13. Thanks in advance for your patience and understanding.

The Open Sale of 10,000 tickets that was scheduled to happen in March was discontinued. Burning Man has determined that these tickets must instead be distributed to a subset of established teams, projects, and collaborations that embody the 10 Principles in order to preserve the core of Black Rock City in 2012. Please see this announcement for more information about the decision to cancel that sale.

2012 STAY INFORMED

For the most up to date ticket info check this page regularly and subscribe to our email newsletter the Jack Rabbit Speaks.

2012 TICKET PRICE STRUCTURE

NOVEMBER/DECEMBER PRE-SALE

• 3,000 tickets were available at $420 each
• limit four (4) per person
• Pre-Sale tickets were sold via a random-selection process requiring pre-registration.

JANUARY/FEBRUARY MAIN SALE

• 10,000 tickets were available at $240 each
• 15,000 tickets were available at $320 each
• 15,000 tickets were available at $390 each
• limit two (2) per person regardless of price
• Main Sale tickets were sold via a random-selection process requiring pre-registration.
• The Main Sale has ended and all registrants were notified of their ticket status. If you did not receive an email notifying you one way or the other, please contact online support. If you have questions about shipping, will call or anything else about your order, please read the ticket Frequently Asked Questions and follow the instructions.

MARCH OPEN SALE DISCONTINUED

• In order to address the critical needs of Black Rock City, the Open Sale has been discontinued. To learn more about where those tickets will be directed, read this blog post.

2012 DELIVERY & FEES

• Tickets are only shipped within the US and Canada. All other international orders are held at Will Call
• Physical tickets, except those that are designated to be held at Will Call (which includes most international orders, Low Income tickets, and any ticket purchased through STEP) will be mailed beginning June, 2012.
• Within the US, tickets are shipped securely using USPS Signature Confirmation, which costs $12 per order.
• To Canada, tickets are shipped securely using USPS Express International, which costs $29 per order.
• Having tickets held at Will Call costs $12 per order.
• In addition to delivery fees, all orders are subject to processing fees of $6 per ticket and $1 per order.

GATE AND WALK-UP OUTLET SALES

Tickets will not be sold at the front Gate of Black Rock City nor at Walk-Up Outlets. We are indebted to our Outlets for their many years of service to our community - please continue to support them!

SECURE TICKET EXCHANGE PROGRAM (STEP)

UPDATE: STEP will open on February 29, 2012. Anyone anyone who purchased tickets in either the Pre-Sale or Main Sale may sell back tickets using STEP, but only those who registered in the Pre-Sale or Main Sale and did not receive tickets may purchase tickets through STEP.

STEP will give ticketholders a no-hassle way to sell their unwanted tickets back to Burning Man for resale. People who registered in the Main Sale and did not receive tickets will be eligible to purchase tickets via STEP at the cost they were resold to Burning Man. These tickets will be non-transferrable and held at Will Call. If you have purchased any tickets through either the Pre-Sale or Main Sale, you will not be eligible to buy tickets through STEP.

For information about STEP, see the STEP section of our Frequently Asked Questions.

LOW INCOME TICKET PROGRAM

The Low Income Ticket Program opened to receive applications February 29, 2012 at 12 noon (PST). We have reached the capacity of the number of applications we can review and consider and have closed the application.

Our two previous reduced-cost ticket programs have been merged to create a single, streamlined process for participants and to provide more of these affordable tickets to Burners who need them. This new program replaces our previous Scholarship & Low Income programs.

We have 4000 Low Income Tickets available for $160 each. These tickets are reserved for participants on a limited income who cannot otherwise afford our regular lowest priced ticket. Please only apply for a Low Income Ticket if you truly need one.

The link to the application was made available starting Wednesday, February 29, 2012 at 12 noon (Pacific Standard Time). The application is completed entirely online this year. THE APPLICATION HAS BEEN CLOSED. Sorry, but we can accept no more applications. While our goal was to notify applicants within six (6) weeks of the date they applied, this is a very time consuming process being executed by two human beings. We hope that you'll understand that we want to give every application the attention it deserves and thank you for your patience while we continue to review applications.

The application has more detailed instructions, but here's what you need to know before you get started:

• You cannot have already purchased a ticket through the pre-sale, main sale or purchase one in the open sale.
• Applications are submitted completely online. If you do not have easy internet access we are happy to send you a paper application.
• Tickets are awarded one per person, no couples, families or groups.
• Do not submit an application on behalf of someone else. Each person must submit their own application.
• Applications must be submitted via computer and not on a mobile device.
• You must submit digital copies of at least one (1) but a maximum of three (3) financial documents demonstrating your income and expenses. Your name must be listed on the documents. PLEASE black out any account or social security numbers while leaving your name visible. Accepted documents formats are .jpg and .pdf. Each document may only be a single page and can be no larger than 1MB in size. For examples of what types of financial documents to submit, check our our Frequently Asked Questions.
• No payment is taken at the time of application.
• All Low Income Tickets are held at Will Call and paid for at the Box Office, located at the front gate of Burning Man.
• Tickets are non- transferable. They cannot be given to another person or used another year if you are unable to attend. If you can't attend, please email lowincome@burningman.com to cancel your ticket.
• If you are awarded a Low Income ticket and we find you have purchased another ticket by other means your Low Income ticket will be revoked.
• The application does not work with mobile devices and tablets (i.e. iPads), you will need to complete it on a computer.
• Internet Explorer and older browsers may not allow you to upload your financial documents properly. If possible use the latest Firefox, Chrome or Safari and if you have upload problems switch browsers and make sure the file is 1mb or less and in the accepted format - single page .pdf or .jpg.
• THE LOW INCOME TICKET PROGRAM HAS CLOSED. We are no longer accepting new applications. We are still reviewing the applications we have received.

For questions not answered in the above information or our Frequently Asked Questions, or if you haven't received an email copy of your application within 24 hours of submission please email lowincome@burningman.com with your full name and email address used on your application. It may take up to six weeks to review applications after submission - please do not email asking about the status of your application before then. DO NOT email this address with questions about any other ticket orders or questions not specifically related to the Low Income program. Due to high volume we cannot answer any emails to this address other than those about the Low Income program. Thanks!

FREQUENTLY ASKED QUESTIONS

Please thoroughly read our Frequently Asked Questions page to find the answers to (hopefully) all of your questions!