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2010 BURNING MAN TICKET INFORMATION

Welcome to the Burning Man ticket page. This is chock full of information so take your time and read carefully.

Current ticket level and mailing updates:

Tickets for Burning Man 2010 are currently on sale! First, second & third tier tickets have sold out. If you have a question about your online order go HERE. The Low Income ticket program is CLOSED. We are sorry to say that we are no longer accepting applications - please do NOT email us asking for an exception. All Low Income ticket recipients have been notified if they were awarded tickets. All others were returned. If you haven't heard back either way please first check to see if your money order was cashed, then contact us partiserv(at)burningman(dot)com

Use these links below to quickly jump to the information you are looking for.

>> Important Dates & Deadlines
>> 2010 Ticket Price Structure
>> Buying tickets online
>> Buying tickets by mail order
>> Walk-in Outlets
>> Low Income and Scholarship tickets
>> Frequently Asked Ticket Questions

Stay Informed

Check this page regularly for updated ticketing info and subscribe to the JRS email newsletter to have ticketing, community, and event info sent to you. To subscribe to the Jack Rabbit Speaks email newsletter, send a blank email to: bman-announce-subscribe(at)burningman(dot)com.

IMPORTANT DATES & DEADLINES


January 13, 2010

Internet tickets go on sale: 10 AM Pacific Standard Time (PST)

First postmark for mail order. NO mail orders will be processed if postmarked before 1/13/10.

January 25, 2010

Low Income & Scholarship ticket programs open.

April 1, 2010

Walk-in Ticket Outlets available.

May 31, 2010

Low Income & Scholarship ticket application deadline, unless tickets run out earlier.

June 30, 2010

LAST POSTMARK FOR MAIL ORDER. NO MAIL ORDERS WILL BE PROCESSED IF POSTMARKED AFTER 6/30/10.

July 31, 2010

All tickets purchased online after July 31st WILL NOT BE MAILED and are held at WILL CALL, to be picked up at the Box Office located at the front gate of Black Rock City. You will need to show your photo ID and have a confirmation number in order to pick up your tickets.

August 27, 2010

Internet ticket sales end: 12 midnight PST (Friday)

September 2, 2010

Box Office ticket sales end: 12 midnight PST (Thursday)

September 4, 2010

Box Office Will Call closes: 12 noon PST.

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2010 TICKET PRICE STRUCTURE

Did you know that the first 9,000 tickets are sold at below the cost per person to produce the event?

Please help our community and do your part: buy tickets at the highest price level you can afford. When you buy a higher priced ticket it allows lower-income members of our community to purchase tickets at price levels they can afford.

First Level: SOLD OUT
9,000 tickets will be available for $210 each, while supplies last.

  • Limit 2 tickets per person
  • Available through the Internet sales ONLY

Second Level: SOLD OUT online
9,000 tickets will be available for $240 each, while supplies last.

  • Limit 2 tickets per person
  • Available through the Internet sales and Mail Order

Third Level: SOLD OUT online
9,000 tickets will be available for $280 each, while supplies last, or until 3/31/10, whichever comes first.

  • Available through Mail Order (cashier's check or money order ONLY - NO CHECKS)
  • Also available through Internet Sales

Fourth Level:
tickets are $300, while supplies last

  • Available through the Internet Sales.
  • Available through Mail Order. Absolutely No Mail Order sales postmarked after 6/30/10.
  • Available through Walk-in Outlets from 4/1/10 through 8/28/10.

QUESTIONS?
For changes to Will Call Orders, helpful information about how to more safely buy a ticket from a third party, and other important ticket questions, read our TICKET FAQ

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BUYING TICKETS ONLINE

For ALL questions/issues regarding ONLINE orders, go here.

Methods of Online Payment

1. PayPal orders

  • When ordering through PayPal we accept all major credit cards (Amex, Discover, Visa and Mastercard). You will also have the option of paying without needing to setup a PayPal account. Although we are offering PayPal as a payment method option at the start of ticket sales it is subject to change. If any problems arise with PayPal it may be discontinued without notice. If the option to pay via PayPal does not appear at check out then it is no longer available and you will need to pay by ACH or credit card.
  • DO NOT GO THROUGH THE PAYPAL SITE TO ATTEMPT TO PURCHASE YOUR TICKETS. YOUR ORDER MUST GO THROUGH THE BURNING MAN WEBSITE.
  • If you do not have a PayPal account, set one up WELL BEFORE tickets go on sale. Go here to read about PayPal and set up an account: www.paypal.com.

2. Credit card orders
When ordering with a credit card we accept Visa and Mastercard only. No different from other online credit card purchases - you will need the credit card number and expiration date, with the three digit Verification Code on the back, as well as the matching billing address.

Ticket Delivery for Online Orders

  • Orders outside of the U.S. and Canada are held at Will Call.
  • Secure Delivery (USPS First Class Signature Confirmation) in the U.S. cost: $12.00
  • Secure Delivery (Global Priority) to Canada cost: $29.00
  • Canadian Post cost: $12.00
  • Online orders are no longer sent via regular mail.
  • Will Call (held at the Box Office at the front gate of event, requires valid photo ID for pickup) Cost $12.00

For ALL questions/issues regarding ONLINE orders, go here and select the most relevant topic from the pulldown menu.

Please see these important things to remember before ordering tickets online.

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WALK-IN OUTLETS

  • Tickets are available at outlets beginning Thursday, April 1, through Saturday, August 28, or until supplies run out, whichever comes first.
  • Tickets available at our Outlets will be $300 each. There are no additional service charges.
  • Outlets accept Cash or Money Order/Cashier's Check ONLY! Money Orders & Cashier's Checks should be made out to Burning Man. All payment must be made in US Dollars. Please be prepared with exact change. Absolutely no Credit or Debit Cards, and No Personal Checks!

Please remember that our outlets are all independent businesses run by members of our community - treat them with kindness and respect. Their businesses were chosen because they are active members of our community and their stores have worthwhile supplies for Burning Man. All of their information is listed below, and they all have tickets. Please do not burden our outlets with phone calls, they cannot hold tickets for you and they cannot answer any questions about Burning Man.

We are pleased to announce the following locations as the walk-in ticket outlets for 2010:

***RENO, NV***

THE MELTING POT
1049 South Virginia Street
Reno, NV 89502
HOURS: Mon.-Fri. 10:00am-6:00pm, Sat. 11:00am-6:00pm, Sun. 12:00pm-5:00pm

***SACRAMENTO, CA***

CHEAP THRILLS/ZOOTS
1209 21st Street
Sacramento, CA 95814
HOURS: Tues.-Fri. 10:00am-6:00pm, Sat. 10:00am-7:00pm, Sun. 10:00am-6:00pm, CLOSED MONDAYS

***BERKELEY, CA***

BERKELEY HAT COMPANY
2510 Telegraph Avenue (near the corner of Dwight)
Berkeley, CA 94704
Mon.-Thurs. 10:30am-6:00pm, Fri. & Sat. 10:30am-6:30pm, Sun. 12:00pm-5:30pm

***SAN FRANCISCO, CA***

DISTRACTIONS
1552 Haight Street (between Ashbury and Clayton)
San Francisco, CA 94117
Sun.-Thurs. 12:00pm-6:00pm, Fri. & Sat. 11:30am-8:00pm

SPORTS BASEMENT - Potrero Hill/Mission
1590 Bryant St.
San Francisco, CA 94103
Store Hours: M-F: 9am-8pm Saturday and Sunday: 8am-7pm

SPORTS BASEMENT - Presidio
610 Mason St, The Presidio
San Francisco, CA 94129
Store Hours: M-F: 9am-8pm Saturday and Sunday: 8am-7pm

***SUNNYVALE, CA***

SPORTS BASEMENT
1177 Kern Ave.
Sunnyvale, CA 94085
Store Hours: M-F: 10am-9pm Sat and Sun: 10am-7pm

***WALNUT CREEK, CA***

SPORTS BASEMENT
1881 Ygnacio Valley Road
Walnut Creek, CA 94598
Store Hours: M-F: 9-8 pm Saturday and Sunday: 8-7pm

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BUYING TICKETS BY MAIL ORDER

To order tickets by mail:

  • CLEARLY print your full name, address, phone number and email address and indicate how many tickets you want, and at which price level ($240, $280, or $300). Please understand that the lower price levels sell out quickly. You will be notified if the price level you have requested is no longer available.
  • We strongly suggest you have your tickets sent secure delivery. Burning Man is NOT responsible for tickets sent regular mail. Please add $12 to your order for Secure Delivery. There is no additional charge for having Mail Order Tickets held at Will Call.
  • Payment must be made in the form of Money Order or Cashier's Check, made out to Burning Man. We cannot accept personal or business checks, and if sent they will be returned to you.
  • By ordering tickets by mail you agree to the 2010 Term and Conditions of purchase.
  • Payment must be made in US Dollars. We are unable to accept international currencies.
  • Be sure to clearly print your full name and address on your money order and save the receipt in case we are not able to fulfill your order.
  • Send your payment, contact info and ticket order to:
    Burning Man
    PO Box 884688
    San Francisco, CA 94188-4688

    Delivery for Tickets Ordered by Mail

    • Secure Delivery to the U.S. (First Class Signature Confirmation) costs $12, and is STRONGLY RECOMMENDED.
    • Secure Delivery to Canada (Express International with tracking) costs $28.
    • You may mail multiple applications together; payment must be separate for each application. If shipping more than one together you only need to include one shipping cost.
    • Regular U.S. Mail is no additional cost, but you assume the risk of your tickets being lost, and no refunds are issued for lost tickets.
    • Will Call (held at the Box Office at the front gate of the event, requires valid photo ID for pickup) is no additional cost for Mail Order Tickets.
  • Orders postmarked BEFORE January 13th and AFTER June 30th will be returned to you.

Please see these important things to remember before ordering tickets.

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LOW INCOME AND SCHOLARSHIP TICKETS

The Low Income ticket program is CLOSED. We are sorry to say that we are no longer accepting applications - please do NOT email us asking for an exception. If you applied for a Low Income ticket please wait a full four weeks from mailing your application before you contact us about its status. If you are not awarded a Low Income ticket your application and payment will be returned to you. Low Income applications are processed entirely by hand and we are experiencing a very high volume, so your patience is appreciated.

  • We recommend regularly checking the ePlaya (the Burning Man community bulletin board) for lower priced tickets being sold by other burners.
  • Please read our section on how to be careful when purchasing a ticket from a third party: buying third party ticket cautions
  • Scholarship Tickets:

    SCHOLARSHIP TICKETS ARE NO LONGER AVAILABLE.

    If you submitted your application *before* April 7th and have not heard back from us, please email scholarship@burningman.com with your full name. Please do not email scholarship@burningman.com to ask if we can make an exception and issue more scholarship tickets.

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    IMPORTANT THINGS TO REMEMBER

    For ALL questions/issues regarding ONLINE orders, go here and select a topic from the pulldown menu.

    Please pay the highest price you can afford. When you buy a higher priced ticket it allows lower-income members of our community to purchase tickets at price levels they can afford. Let your gifting begin here.

    To be safe we suggest you choose secure delivery or Will Cal. We cannot be responsible for tickets that are lost when sent regular mail. Secure delivery allows us to track sent tickets.

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    FREQUENTLY ASKED TICKET QUESTIONS

    Go here for answers to our most frequently asked questions regarding tickets: FAQ

    For questions about tickets ordered by mail (not online) email partiserv(at)burningman(dot)com

    For ALL questions/issues regarding ONLINE orders, go here and select a topic from the pulldown menu.

    Hotline: (415-TO-FLAME)
    Website: www.burningman.com

    HOW TO BUY TICKETS:
    At 10:00am PST on Wednesday, January 13, a button to buy tickets will appear at the bottom of this page.

    BUY TICKETS

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call: (415) TO-FLAME