Reminder for 2009: once again there will be NO ticket sales at the event gate! You must purchase your tickets before arriving.

Use these links below to quickly jump to the information you are looking for.

>> Important Dates & Deadlines
>> 2009 Ticket Price Structure
>> Buying tickets online
>> Buying tickets by mail order
>> Walk-in Outlets
>> Low Income and Scholarship tickets
>> Frequently Asked Ticket Questions

Stay Informed

Check this page regularly for updated ticketing info, or subscribe to the JRS email newsletter to have ticketing and event info sent to you. To subscribe to the Jack Rabbit Speaks email newsletter, send a blank email to: bman-announce-subscribe(at)burningman(dot)com.

IMPORTANT DATES & DEADLINES

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2009 TICKET PRICE STRUCTURE

Did you know that the first 9,000 tickets are sold at below the cost per person to produce the event?

Please help our community and do your part: buy tickets at the highest price level you can afford. When you buy a higher priced ticket it allows lower-income members of our community to purchase tickets at price levels they can afford.

First Level:
SOLD OUT!

Second Level:
SOLD OUT!

Third Level:
SOLD OUT!

Fourth Level:
9,000 tickets will be available for $280 each, while supplies last.

• AVAILABLE THROUGH MAIL ORDER (cashier's check or money order ONLY - NO CHECKS)
• Also available through Internet Sales
• After the $260s are gone, will be available through Walk-in Ticket Outlets

Fifth Level:
tickets are $300, while supplies last

• Available through the Internet Sales, Mail Order, and Walk-in Outlets
• Absolutely No Mail Order sales postmarked after 6/30/09.

For changes to Will Call Orders, warnings about buying a ticket from a third party, and other important ticket questions, read our ticket FAQ

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BUYING TICKETS ONLINE

For ALL questions/issues regarding ONLINE orders, go here.

Methods of Online Payment

1. Direct Account Debit (ACH) orders:

• Only US bank accounts are eligible for ACH purchases.
• Direct Account Debit operates the same way an e-check or debit card works. Funds are withdrawn directly from your bank account. This transaction occurs on a secure server with all information encrypted while you purchase.
• We will record your driver license information for your security and none of your information is shared or stored.
• Only the amount of the transaction is withdrawn from your account.
• You can use a checking or savings account and there is no setup required or additional fees on your end. You simply enter in your account information when asked for it. You will need your checking or savings account number and routing number, so have a blank check or your savings account register in front of you when placing your order. What is a routing number? It is the 9 digit number at the bottom of your check, next to your account number.
• If you need help finding your account numbers or if you have any questions about how this works with your account, please contact your bank before attempting to puchase tickets.
• THERE WILL BE A $15 CHARGE FOR INSUFFICIENT FUNDS IF YOU ATTEMPT TO USE THIS METHOD WITHOUT ENOUGH MONEY IN YOUR ACCOUNT
• PLEASE NOTE THAT THIS METHOD OF PAYMENT WILL NOT WORK WITH NON-U.S. BANK ACCOUNTS!!

2. PayPal orders

• When ordering through PayPal we accept all major credit cards (Amex, Discover, Visa and Mastercard). You will also have the option of paying without needing to setup a PayPal account. Although we are offering PayPal as a payment method option at the start of ticket sales it is subject to change. If any problems arise with PayPal it may be discontinued without notice. If the option to pay via PayPal does not appear at check out then it is no longer available and you will need to pay by ACH or credit card.
• DO NOT GO THROUGH THE PAYPAL SITE TO ATTEMPT TO PURCHASE YOUR TICKETS. YOUR ORDER MUST GO THROUGH THE BURNING MAN WEBSITE.
• If you do not have a PayPal account, set one up WELL BEFORE tickets go on sale. Go here to read about PayPal and set up an account: www.paypal.com.

3. Credit card orders
When ordering with a credit card we accept Visa and Mastercard only. No different from other online credit card purchases - you will need the credit card number and expiration date, with the three digit Verification Code on the back, as well as the matching billing address.

Delivery for Online Orders

Ticket delivery options are slightly different for tickets ordered by mail - see Mail Order section

• Orders outside of the U.S. and Canada are held at Will Call.
• Secure Delivery (USPS First Class Signature Confirmation) in the U.S. cost: $12.00
• Secure Delivery (Global Priority) to Canada cost: $28.00
• Canadian Post cost: $8.50
• Online orders are no longer sent via regular mail.
• Will Call (held at the box office at the front gate of event, requires valid photo ID for pickup) Cost $12.00

For ALL questions/issues regarding ONLINE orders, go here and select a topic from the pulldown menu.

Please see these important things to remember before ordering tickets online.

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WALK-IN OUTLETS

• Tickets are available at outlets beginning Sunday, March 1, through Friday, August 28, or until supplies run out, whichever comes first.
• Outlets currently have a $280 tickets. When those are gone we will announce it here. Later in the Summer they will go up to $300. There are no additional service charges!
• Outlets accept Cash or Money Order/Cashier's Check ONLY! Money Orders & Cashier's Checks should be made out to Burning Man. All payment must be made in US Dollars. Please be prepared with exact change. Absolutely no Credit or Debit Cards, and No Personal Checks!

Please remember that our outlets are all independent businesses run by members of our community - treat them with kindness and respect. Their businesses were chosen because they are active members of our community and their stores have worthwhile supplies for Burning Man. All of their information is listed below, and they all have tickets. Please do not burden our outlets with phone calls, they cannot hold tickets for you and they cannot answer any questions about Burning Man.

We are pleased to announce the following returning locations as the Walk-in Ticket Outlets for 2009!

***RENO, NV***

THE MELTING POT
1049 South Virginia Street
Reno, NV 89502
HOURS: Mon.-Fri. 10:00am-6:00pm, Sat. 11:00am-6:00pm, Sun. 12:00pm-5:00pm

***SACRAMENTO, CA***

CHEAP THRILLS/ZOOTS
1209 21st Street
Sacramento, CA 95814
HOURS: Sun.-Thurs. 10:00am-6:00pm, Fri. & Sat. 10:00am-7:00pm

***WALNUT CREEK, CA***

***BERKELEY, CA***

BERKELEY HAT COMPANY
2510 Telegraph Avenue (near the corner of Dwight)
Berkeley, CA 94704
HOURS: Mon.-Thurs. 10:30am-6:00pm, Fri. & Sat. 10:30am-6:30pm, Sun. 12:00pm-5:30pm

***SAN FRANCISCO, CA***

DISTRACTIONS
1552 Haight Street (between Ashbury and Clayton)
San Francisco, CA 94117
HOURS: Sun.-Thurs. 11:30am-7:00pm, Fri. & Sat. 11:30am-8:00pm

SPORTS BASEMENT - PRESIDIO
610 Mason Street, The Presidio
San Francisco, CA 94129
HOURS: Mon.-Fri.: 9:00am - 9:00pm, Sat. & Sun.: 8:00am-8:00pm

SPORTS BASEMENT - MISSION/POTRERO
590 Bryant Street
San Francisco, CA 94103
HOURS: Mon.-Fri.: 9:00am - 9:00pm, Sat. & Sun.: 8:00am - 8:00pm

***SUNNYVALE, CA***

SPORTS BASEMENT
1177 Kern Ave.
Sunnyvale, CA 94085
HOURS: Mon.-Fri.: 10:00am - 9:00pm, Sat. & Sun.: 9:00am-7:00pm

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BUYING TICKETS BY MAIL ORDER

To order tickets by mail:

• CLEARLY print your full name, address, phone number and email address and indicate how many tickets you want, and at which price level ($240, $260, $280, $300). Please understand that the lower price levels sell out quickly.
• We strongly suggest you have your tickets sent secure delivery. Burning Man is NOT responsible for tickets sent regular mail. Please add $12 to your order for secure delivery or to have your ticket held at Will Call.
• Payment must be made in the form of Money Order or Cashier's Check, made out to Burning Man. We cannot accept personal or business checks, and if sent they will be returned to you.
• Payment must be made in US Dollars. We are unable to accept international currencies.
• By purchasing tickets via Mail Order you agree to the following Ticket Purchase Terms & Conditions
• Be sure to clearly print your full name and address on your money order and save the receipt in case we are not able to fulfill your order.
• Send your payment, contact info and ticket order to:
  Burning Man
  PO Box 884688
  San Francisco, CA 94188-4688
• Orders postmarked BEFORE January 14th and AFTER June 30th will be returned to you.

Please see these important things to remember before ordering tickets.

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LOW INCOME AND SCHOLARSHIP TICKETS

The deadline to apply for Low Income tickets has passed. We do not have any of these tickets left so please do not contact us and ask for an exception. If you are waiting on a response from your application please do two things before contacting us:

1. Wait a full four weeks from the date you mailed your application.

2. If you chose secure delivery your envelope will need to be signed for so check with your post office to see if they are holding it for you.

We had 2500 tickets available for $160. These tickets are reserved for our lower income participants. Please apply for this lower priced ticket only if you truly need one.

• These tickets are available from 1/26/09 through 5/30/09 or while supplies last.
• Please print and clearly fill out the Low Income Ticket Application
• Applications sent before or after those dates will NOT be accepted. PLEASE DO NOT FEDEX OR OVERNIGHT YOUR APPLICATION! If you can afford to overnight your application you should purchase your ticket at a higher price level.

Please read ALL information about Low Income Tickets BEFORE applying. You MUST follow all directions in order to be considered for the $160 ticket.

Requirements for Low Income Ticket application:

• Tickets are available through mail order only
• Applications must be postmarked NO EARLIER than January 26, 2009 and NO LATER than May 30, 2009.
• Limit one (1) $160 ticket per person and per application
• Include an additional $12 for Secure Delivery (First Class Signature Confirmation).
• Participants MUST fill out an application and mail it to the address below. You are welcome to get creative with your application, but all of your answers must also appear clearly on the version you print out.
• Unless you require assistance due to a disability, applications must be filled out by the applicant! Tickets may not be applied for on behalf of a third party.
• Payment in the form of a Money Order or Cashier's Check, made out to Burning Man, MUST accompany your application. We will not hold applications for payment. Applications received without payment will be returned.
• To qualify for the Low Income Ticket you cannot have already purchased tickets at any other level, even if they are to be used by someone else.
• We cannot guarantee that you will receive a ticket at this level, and if you are not awarded a ticket your application and payment will be returned to you.
• If you do not have access to the internet, please contact us through regular mail at the PO Box listed below, or call 1-415-TO-FLAME and we will be happy to mail you an application.
• Be sure to save your Money Order receipt! We will return your payment to you if you do not qualify for a ticket.

PLEASE DO NOT mail your application before January 26th or it will be returned to you.

Send requests for applications and completed applications with payment to:

Burning Man
Attn: Low Income Tickets
PO Box 884688
San Francisco, CA 94188-4688

For questions about Low Income tickets, email: partiserv@burningman.com

Scholarship Tickets:

ATTENTION: We have run out of scholarship tickets so the application process is now closed. Please do not email and request to be an exception. We honestly and truly have no more of these tickets available.

If you applied on or before May 25th and have not received a response by the end of three full weeks (not counting weekends) please email with your full name and date of application: scholarship@burningman.com

Ticket Delivery for Tickets Ordered by Mail

• Secure Delivery is HIGHLY RECOMMENDED!

  We do not replace tickets that are lost via regular mail. For tickets mailed within the U.S. add $12 to your order (for a total of $172). If you are in Canada please add $28 to your order for Express Mail International which includes tracking. NOTE: We no longer offer the $12 Global Priority Mail. (Yes, we know this is more expensive but the other option was not secure. Please include an address where you will be able to sign for your tickets.

• Regular U.S. Mail is no additional cost, but you assume the risk.
• Will Call (held at the Box Office at the front gate of the event, requires valid photo ID for pickup) is no additional cost for Mail Order Tickets.

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IMPORTANT THINGS TO REMEMBER

For ALL questions/issues regarding ONLINE orders, go here and select a topic from the pulldown menu.

Stay informed check this page regularly for updated ticketing info, or subscribe to the JRS email newsletter to have ticketing and event info sent to you. To subscribe to the Jack Rabbit Speaks email newsletter, send a blank email to: bman-announce-subscribe(at)burningman(dot)com.

Please pay the highest price you can afford. When you buy a higher priced ticket it allows lower-income members of our community to purchase tickets at price levels they can afford. Let your gifting begin here.

Choose secure delivery! We cannot be responsible for tickets that are lost when sent regular mail. Secure delivery allows us to track and possibly replace lost tickets.

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FREQUENTLY ASKED TICKET QUESTIONS

Go here for answers to our most frequently asked questions regarding tickets: FAQ

For questions about tickets ordered by mail (not online) email partiserv(at)burningman(dot)com

For ALL questions/issues regarding ONLINE orders, go here and select a topic from the pulldown menu.

Hotline: (415-TO-FLAME)
Website: www.burningman.com

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